Maintenance / Breakdown
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      1. Help Center
      2. After Hours Support
      3. Maintenance / Breakdown

      Air conditioning/Heat

      After hours call script

      • Collect driver name, truck number, trailer number and location
      • Collect details about the reported problem (ex: AC is blowing warm air, no heat in the sleeper, etc.)
      • Advise driver we will be calling them back shortly with instructions for the repair work
      • Request permission for repairs in “after hours channel” and if granted direct driver to nearest TA or Love’s truckstop
      • Follow Truckstop Service Shop Protocol