Air leak
After hours call script
- Collect driver name, truck number, trailer number and location
- Ask driver if truck is operable (able to move)
- Ask driver if they able to hear where the leak is coming from
- If driver is able to identify where the leak is coming from, ask them to send a picture if possible
- If truck is operable, direct driver to closest TA or Love’s truckstop and follow Truckstop Service Shop Protocol
- If truck is inoperable, locate the nearest TA or Love’s (within 50 miles) and call them to request mobile service, following Mobile Service Protocol