- Help Center
- After Hours Support
- Maintenance / Breakdown
Check Engine Fault
After hours call script
- Collect driver name, truck number, trailer number and location
- Ask driver to send a picture of the fault code displayed on the dashboard
- Ask driver if the truck is driving normally or they can feel something is wrong
- Advise driver we will be calling them back shortly with further instructions
- Keep in mind truckstop service shops are not able to help with Check Engine Faults