Safety
      Back to home
      1. Help Center
      2. After Hours Support
      3. Safety

      Damaged/rejected freight report

      After hours call script

      • Collect driver name, truck number, trailer number and location
      • Confirm the receiver name to be sure you are looking at the proper load
      • Ask driver to take and send pictures of damaged/rejected freight
      • Ask for details about what the damaged product is and how many pallets or boxes are damaged
      • Advise driver that dispatch will contact the customer and call them back shortly.