Overweight report

After hours call script

  • Collect driver name, truck number, trailer number and location
  • Verify which load driver is overweight on
  • Find out if driver is calling from a truckstop scale house or Weigh Station facility
  • If at weigh station find out if vehicle was placed OOS (out of service)
  • Ask driver to take and send a picture of the scale ticket
  • Advise driver we will be calling them back shortly with further instructions